It's not supposed to happen! Anyway, that's the first and only time I'll be playing at their casinos. It's as if he was surprised that I had actually made it through. I guess that their software uses a different algorithm in the random number generator sequence during those 2 phases of a ND bonus. had decided that it was too big a risk to take that someone would actually make it through and be able to cash out back in July. I hardly call that abuse! The other reason the rep that called me gave was that their software is written to be loose on the free spins and then is supposed to tighten up when you get to the playthrough spins. I could understand that if I had been to any of their casinos before, But this is the first and only casino in their group I've ever been to.
couldn't cash out on the free ND's but could if you'd deposit, all players should get the same treatment we know.
they instead used fetious rules, (unknownist to us) they claimed USA players abused the bonuses, so they made that the rule. I remember another set of casinos that did this, come to find out in the low down and dirty.